Loyalty & Rewards

Turn one-time buyers into regulars

Reward the patients who keep your dispensary running. Points, tiers, and birthday bonuses: set up once, run on autopilot.

What loyalty does for your shop

More repeat visits

Patients come back twice as often

Bigger basket size

They spend more each time they walk in

Happier patients

Reward the ones who chose your shop

Loyalty that runs on autopilot

Points & rewards

Patients earn points on every visit and cash them in for free product, percent off, or whatever you decide. You set the rules once.

  • Set how many points per dollar spent
  • Build a reward menu that fits your shelf
  • Patients see their balance at the register

Tier upgrades

Bronze, Silver, Gold, or whatever names you like. Patients move up the more they spend, and unlock perks you set for each level.

  • Pick your tier names and thresholds
  • Different point multipliers per tier
  • Auto-upgrades, no manual work

Birthday bonuses

Surprise patients on their birthday with a gift, a discount, or extra points. We handle the calendar so you never miss one.

  • Pick the gift, we send it on the day
  • One-tap redemption at checkout
  • Works for sign-up anniversaries too

Push notifications

Let patients know when they're close to a reward, when a new strain lands, or when their birthday gift is ready. No spam, just the right nudge.

  • Send to one patient or a whole tier
  • Patients pick what they want to hear about
  • Built-in templates so you're not staring at a blank box

Auto-enrollment

One tap at checkout signs a patient up. No paperwork, no wait. They start earning on the same purchase.

  • Phone number is the only thing we need
  • Opt-in only, OMMA-compliant
  • Welcome message goes out automatically

Lifetime value tracking

See exactly which patients are your best, what they buy, and how often they come back. Know who to take care of.

  • Total spend, visits, and last seen
  • Sort by best, most loyal, or at-risk
  • Tag VIPs for the team to recognize
“I've been to other shops and nobody remembers my name. Here, my budtender knew my birthday before I did.”
Sarah K., Regular at Green Standard, Tulsa

Things dispensary owners ask

How long does setup take?

Under an hour. You choose your tiers and reward levels, decide your points-per-dollar, and we handle the rest. Most shops are running their first rewards the same afternoon they sign up.

Can I run different rewards for different products?

Yes. Set point multipliers per category or strain. Want to push concentrates this month? Triple points on concentrates. Want to move slow inventory? Make it a bonus reward. You change it whenever you want.

Do patients sign up at checkout?

Yes. One tap on the POS adds them. Phone number is all we need. It's opt-in only and OMMA-compliant, and a welcome message goes out automatically so they know they're enrolled.

What if a patient wants to leave the program?

One click in their profile and they're out, no questions asked. Their data stays the way they want it, and they stop getting messages right away.

Can I message patients about offers?

Yes. Text and email, with proper opt-in. Send to one person, a tier, or your whole list. Templates are built in so you don't have to start from scratch every time.

See it in your dispensary.

Book a 30-minute walkthrough. We'll show Loyalty on real data and answer your specific compliance questions.